Shipping Policy

Shipping Policy – TARAF MART

At TARAF MART, we are committed to delivering your orders quickly and reliably throughout the Kingdom of Saudi Arabia (KSA).

Free Shipping

We are pleased to offer FREE shipping on all orders across Saudi Arabia, with no minimum purchase requirement.

Order Processing

• Orders are typically processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive an order confirmation and tracking information once your order has been shipped.

Delivery Time

• Major Cities (Riyadh, Jeddah, Dammam, Makkah, Madinah, etc.): 2–5 business days.

• Remote Areas: 3–7 business days.

Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.

Shipping Coverage

We currently ship to all regions and cities within the Kingdom of Saudi Arabia.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS (where available) to monitor your shipment's progress.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. TARAF MART is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.

Delayed or Lost Shipments

While we work with trusted shipping partners, delivery delays may occasionally occur. If your order has not arrived within the expected timeframe, please contact our support team for assistance.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product so we can investigate and assist you promptly.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

TARAF MART
📧 Email: tarafmart@gmail.com
📍 Riyadh, Kingdom of Saudi Arabia (KSA)